Learner Account Management
(CORRECTIONAL STAFF) How learner activity is counted when people move between facilities
Incarcerated individuals often move between facilities. What that happens, you might ask: What happens to their Edovo learning? The answer depends on what you're looking at: an individuals learner, or facility-level reporting (courses, time, and ...
(CORRECTIONAL STAFF) Edovo's Accessibility Standards
Edovo’s Accessibility Standards Ensuring an accessible and pleasant experience to all users, regardless of accessibility needs, is a key element of the Edovo Learner platform. Primarily deployed on Android-based tablets throughout the Corrections ...
(CORRECTIONAL STAFF) How to request an Edovo Go account
With Edovo Go, formerly incarcerated learners can seamlessly continue their journey for free after release. They can access their learner transcript and course certificates, pick up right where they left off in coursework and keep advancing on their ...
(CORRECTIONAL STAFF) How to Reset a Learner's Password
When creating their Edovo account, each learner will set a password and two security questions. The two security questions are intended to support the learner in the event that they would like to reset their password. They will be asked to answer two ...
(CORRECTIONAL STAFF) How a Learner Can Reset their Password
There are two ways for a Learner to reset their password: A Learner can reach out to a facility staff member with Insight access and the staff member can reset the password or security question answers through Insight or A Learner can reset their own ...
(CORRECTIONAL STAFF) How to create a learner account on Edovo
If your facility uses ViaPath, Securus, or ATG tablets, learners do not need to create a separate Edovo account or remember another login, so everything listed below this green box does not apply to learners at your facility. When a learner signs ...