How Staff Members can View Edovo Learn from an Incarcerated Learner Perspective
Any staff with Insight credentials have two methods of exploring Edovo as if they were an Incarcerated Learner:
1. Through a browser search using go.edovo.com
2. On a connected tablet at their facility
Interested in exploring Edovo from the comfort of your desk? Simply head to go.edovo.com and follow the below steps:
- Using your browser (we recommend Chrome or Mozilla), visit go.edovo.com
- Log in using the same username/email and password that you use when logging into insight.edovo.com.
- Upon logging in, click the drop down list that names all of the facilities your account has access to.
- Click "Log in", and "Yes I Agree".
- You will now view the incarcerated learner perspective from your personal account.

With the proper permissions, if you are looking to troubleshoot an issue for a Learner by logging into their Edovo account, please follow the steps below.
- Log in using the same username/email and password that you use when logging in into insight.edovo.com
- After clicking login, click Inmate at the top right below where it says "admin login"
- Click the drop down list that names all of the facilities your account has access to and choose the one the Learner is currently active at
- Type in the facility ID number of the Learner who's account you're looking to triage.
- Click log in, and "Yes I Agree".
From here, you are replicating a specific learner profile. Any actions you take will be recorded as if they were that specific Learner.
Interested in seeing the Edovo Learner experience on the tablets at your facility instead?
Simply follow the same steps above, just on one of the tablets at your facility! When the tablet asks for Facility ID, you will simply use your Insight credentials, and make sure there is tablet connectivity where you are testing!
Related Articles
How to request an Edovo Go account
With Edovo Go, formerly incarcerated learners can seamlessly continue their journey for free after release. They can access their learner transcript and course certificates, pick up right where they left off in coursework and keep advancing on their ...
Edovo Learn: A 10-minute Demo
Before diving into the following article, take a look at our demo video on the Edovo Learn platform below!
Exploring Edovo’s Content as a Facility Staff Member
Facility staff members can explore Edovo’s content in several ways: From the Content Directory in Edovo Insight (see video below) From the Discovery tab logged into Edovo Learn The Knowledge Base provides the full content catalog and highlights some ...
Edovo Brochure for Agency Staff
Download the full PDF attached.
Getting Started: Edovo Learn
What is Edovo Learn? Edovo Learn is the incarcerated learner application housing over 25,000 hours of educational, vocational and rehabilitative programming specifically designed for incarcerated learners. On a web browser, it is accessed at ...