2021 Release Notes

Below is a brief highlight of what Edovo released in 2021:

Learn

New and Improved Account Creation Flow

A new account creation process takes into account more details from the provided ID feed often reducing the misspelling or use of fraudulent names, provides them with an account preview for appoval and leads the Learners to log in post account creation therefore providing an opportunity to practive their log in upon account creation.

Goals: Preview and Remove

Learners can now preview the Goals content across each level within a goal before selecting “Add to My Goals” encouraging the learner to preview a goal’s content and courses before committing to the goal.

Learner can now remove a goal from the My Goals list, thereby decluttering the view so they can focus on goals they actually want to complete.

View Assignments

In order to encourage learners to complete their assignments, there is now a dedicated “Assignments” section in My Edovo. Furthermore, Learners can clearly distinguish their assigned courses from other courses with a prominent "Assignment" label when assigned course cards appear in other sections of My Education/My Edovo.

For more on Assignments, check out this article.

Spanish Profile

Within the Learner Profile, Learners are able to select Spanish as their default language profile. This will:

Automatically choose the default language if the course has multiple language options
Display the Edovo Dashboard tabs in Spanish

Insight

Assignments:

In order to encourage Insight usage and support rehabilitative efforts of facility staff, we now provide a tool that allows Insight users to assign a course to one or more learners:

Assignment feature details:

Staff with the “Strategic” or “Executive” permission can find the course they want in the Content Directory, view Enrollments for that course, select the learners they want to assign, and click Assign Course to connect them with content that best suits their needs.
In the event that the wrong course was assigned or a more effective or appropriate course is identified, an Insight user can unassign a course from a learner to delete the old, undesired assignment. All unassignment activity is logged in the audit trail.
When a facility staff member creates an assignment, a notification is sent to the assigned learner(s) with a link to the course.
Staff can customize the assignment notification to ensure learners receive the appropriate context for the assignment.
Facility administrators can monitor assignment usage as well as who made the assignment in the Insight audit trail.

Want to learn more about Assignments? Head to the Assignments Article.

Humanizing Language:

We’ve minimized use of the term “Inmate” in Insight. The term has been replaced with Learner or User for Insight features.

Course Enrollments and Assignment Filters:

You can now more easily see how many learners have not started, made progress, or completed a course on the Course Enrollments page (formerly “Course Diagnostic”) accessible from a given course in the Content Directory.

There is now a course “Status” filter that allows you identify learners who have or have not made progress in the selected course
The filter’s default selection maintains parity with the legacy “Course Diagnostic” behavior, displaying only “In Progress” and “Completed” courses until the user updates the filter selection

An additional Assignment filter provides facility staff a way to easily identify and act on all learners who have been assigned (or who are not assigned) a given course. It can be used in conjunction with the course status filter if, for example, the staff member wants to see all completed assignments.

Support Resources in Insight

Insight users can access help and support resources directly through Insight. A pinned “?” button now appears in the bottom right corner of Insight. Clicking that icon opens Edovo’s Knowledge Base powered by Zoho Desk. From here, staff members can access articles and training materials to help them best use the tools that Edovo offers as well as sign up for any of our up and coming training sessions. You can also open a ticket with Edovo if you can't find what you're looking for.

Self Service Tools

Facility administration now have full control over the Insight account creation process. Staff members can invite, manage and remove staff members access from Insight. For all details on inviting staff members, check out this article. To learn more about managing existing staff, visit this article.

Want to know what else we're working on? Check out this article sharing some of the development in progress.