August 24, 2023 Product Release Notes

August 24, 2023 Product Release Notes

Introducing Edovo Plus

Edovo Plus is a marketplace of curated high quality content that can be made available on Edovo’s platform. It is designed for facilities, community organizations, and anyone who wishes to invest in an incarcerated person’s growth and rehabilitation by purchasing Plus learning courses that would otherwise be unavailable. 
 
Why Edovo Plus? 

Edovo’s introduction of paid-for content took much thought, consideration and a strong demand from the market.

Edovo has always and will always maintain that quality programming should be available to everyone incarcerated at no cost to the Learner and with no barriers to access.  For that reason, we have focused our decade plus of experience and dedication to building a platform, Edovo Core, with over 25,000 hours of life-changing content. Edovo Core will remain both free to the Learner and our highest priority. It will continue to deliver the majority of our content.  

However, some content in the industry comes at prohibitive costs at scale, which led us to question whether it was fair to limit all access to this content simply because it couldn’t financially be delivered to all. For many years, we said “no” to some great programming, despite knowing the value this content could bring to the population we serve. Now, after much conversation and consultation with justice-impacted, those close to the industry, and those that serve within corrections, we have been convinced it is time to adjust. Learners need additional offerings, community groups need a means to provide targeted support to Learners, and correctional educators need easy access to curated nationally renowned and best-in-class digital learning materials. Edovo Plus allows us to meet those needs without compromising the quality of free content delivered through Edovo Core. 





Transcript Improvements
We know the ability for Learners to earn Transcripts is a critical component of our application and it is important that they accurately reflect a Learner's engagement in the platform for use in courts, to show off to family and friends, and bring to the parole board.

Edovo offers a wide range of both courses and supplemental Learning resources– resources containing learning activities, educational videos, books, and more. Traditionally, Edovo transcripts have contained information about only completed courses; however, we know that digital learning within correctional institutions can be anything but traditional. Changes in tablet access and the frequent challenges of incarcerated life mean that completing an entire course isn’t always possible, despite the best efforts and intention.

While completed courses are still celebrated and highlighted on transcripts, we’ve completely redesigned our transcripts to both present Learner course completion accomplishments in a more organized way and to include more information about supplemental learning on transcripts.

The new supplemental learning page contains a short snapshot of in-progress courses as well as learning resources and assessments a Learner has engaged with. On the last page of a Learner’s transcript, you’ll see the 12 supplemental learning items a Learner has spent most time with, their total time spent in resources, in-progress courses, and assessments, and how many learning videos, readings, and recordings they’ve engaged with.

Other improvements include:
  • You can now directly print a Learners transcript from Insight, rather than having to download the transcript file first
  • We now include the Learner’s ID on their transcript
  • We display both the page number and total number of pages on each page so transcript viewers can feel confident their document is complete
  • We’ve improved the descriptions of each course to better represent course objectives and relevance

Insight users can access transcripts from the Learner details page in Insight. Learners can view their transcript from the My Edovo section of Learn.

For more information about accessing transcripts as an Insight user, see Accessing and Printing Certificates and Transcripts. For information about accessing transcripts as a Learner, see How Learners can Request Certificates and Transcripts.
   


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