Insight
How Staff Members can View Edovo Learn from an Incarcerated Learner Perspective
Any staff with Insight credentials have two methods of exploring Edovo as if they were an Incarcerated Learner: 1. Through a browser search using go.edovo.com 2. On a connected tablet at their facility Interested in exploring Edovo from the comfort ...
Removing Content Items from Edovo at your Facility
If you find any Edovo content that is not relevant or appropriate for the Learners at your facility, you can take request it be removed from your instance of Edovo. You can request removal of any content in the Insight Content Directory. To request ...
Exploring Edovo’s Content as a Facility Staff Member
Facility staff members can learn more about Edovo’s content in several ways: Find information about all Edovo content and drill into course enrollments in the Insight Content Directory Explore and engage with content like a Learner by accessing Learn ...
Creating and Managing Learner Groups
Insight users with Strategic and Executive roles can create Learner groups to more easily assign courses and view Learner activity for groups of Learners in Edovo. When to create Learner groups A Learner group is a helpful tool that will allow you to ...
Reviewing a Learner's Content Engagement in Insight
Reviewing a Learner's engagement with their content You can review a learner's engagement with content on the Learner Engagement screen. To navigate to this screen, go to All Learners, select the learner whose engagement you want to review, and then ...
How To Navigate the "Analytics" tab
The analytics section within Insight provides a quick snapshot of learner activity on the platform. This section offers real-time reporting on the top data points including course completion and the number of active learners. By selecting the filter ...
How to Send Standard and/or Mandatory Messages to Learners
Mandatory message to all Learners There are two types of messages that facility staff can send to Learners'. 1. Standard Message- a regular message/notification that the learner has the option to view in their notifications at any given time. 2. ...
Assigning Content in Insight
Staff with the “Strategic” or “Executive” role can assign content to learners in Insight. You can assign content from Edovo's robust content catalog or create your own using Editor. Assign content to Learners individually or in bulk by clicking ...
Accessing and Printing Certificates and Transcripts
Learners are always able to access certificates and transcripts upon release when accessing their Edovo Go account! What are transcripts and certificates on Edovo? Transcripts are a record of all courses a Learner completed on Edovo at your facility. ...
How to Reset a Learner's Password
Resetting a Learner's password is a capability for anyone with access to Insight starting at the baseline level of permission; Front line. Remember: Learners are capable of reseting their own password so long as they remember the answers to their ...
How to navigate the "Investigate" tab In Insight
When facility staff first log in to Edovo Insight, they can click on the green tab labeled “Investigate” on the left hand side of the screen to dive into any answers that have been typed into the Edovo platform: Once selected, the staff member will ...
How to Manage Services at the Learner level
Within Insight, Staff members will have the ability to restrict access to log into Edovo or Edovo related services at your facility within the Manage Services tab. Remember! Learners are eligible to create their own accounts within Edovo once they ...
How to Navigate Insight
Edovo Insight is the tool for Facility staff to manage, view, and track Learner activity on the Edovo Platform. Accessible at Insight.edovo.com, staff members must first have an account to access the portal. Don't have an account? Reach out to your ...
Insight Staff Permissions
There are three standard roles available for Staff Members within Insight: 1. Executive 2. Strategic 3. Front Line The permissions for each of the roles are listed below: Executive Staff Access and Management (for details on this, visit this ...
How to navigate the "Learner" tab in Insight
When facility staff first log in to Edovo Insight, they can click on the blue tab labeled “Learners”. By clicking into the Learners tab, Staff members will see a list of all of the Edovo Learners at the facility. Learners are responsible for creating ...
Troubleshooting Insight User Invitation Issues
If your Insight Invitation has expired, please contact the Edovo Administrator at your facility to request a new invitation. Users with the Executive role can manage invitations for pending users from the User Management screen in Insight. Click the ...
Managing Insight Users
Need to Invite new Insight Users? Visit this article on how! When in the Manage Insight Users page, you can make changes to an existing user by clicking the edit button in the row for that user. You’re able to edit attributes of that individual, ...